Changing the password in the employee's profile

This instruction will be useful in cases where a user has forgotten their account password and, as a result, cannot access the portal.

If a user remembers their old password but for some reason wishes to change it, they can do so independently. To do this, the user needs to:

1. Go to their Personal Account.
2. In the main section, click Change.
3. Follow the intuitive step-by-step process to update the old password.

If the user has forgotten his current password, then it is necessary to follow these instructions.

Note: The full functionality of the section is available to users with the access role: tenant administrator.

How to Find the Required User

1. Go to the Employee Directory section: Personnel Management → Employee Directory.
2. In the working area of the section, use the Search field (Search by full name) to enter the details of the employee you are looking for.

Note: If necessary, use the additional filters in the section.

If the search is successful, the employee you are looking for will be displayed in the list of employees in the section.

How to Access a User Profile

You can access an employee’s profile from various sections of the corporate portal.

1. Find the required user.
2. Click on the user’s full name (first name and surname).

If the action is successful, you will be redirected to the selected user’s profile.

How to Change a User’s Password

1. Go to the employee’s profile for whom you need to change the password.
2. Click on the User Management section (administrator functionality).
3. At the bottom of the section, find the Enter a New Password field. Enter the new password and then click Save.

If the action is successful, a message will appear in the portal’s workspace confirming that the user’s data has been updated successfully. The user will then be able to log in to the portal using the new password.

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