Exporting Status History
The status history export tool is designed to obtain "raw" data about status changes in an order.
To navigate to the Orders workspace in the system menu of the portal, go to Store and Catalog () ➔ Orders.
Note: Export of any entities related to the order is available to users with access: OMS Manager, Company Manager
Exporting Status History
- Go to the Orders workspace.
Note: Existing orders are displayed in the Orders workspace as a list, sorted by the last modification.
- To export the order history, click Export, then click Export Status History.
Note: When exporting status history from a child tenant, the status histories of orders included in the user's scope are exported.
- After downloading the export file, save the file in the desired location, open the file in a convenient format for work, and process the order status history data.
Note: The file format when exporting from the system: *.csv. The file format for editing data is *.excel in an application that supports format conversion: .csv ➔ .excel.
Structure of the Status History Export File
| Field Name | Description |
|---|---|
| order_id | Unique identifier of the order in the database |
| status_id | Unique identifier of the order status in the database |
| status_name | Name of the status in the order status chain |
| entered_date | Actual date of the order status change |